Roadside assistance

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Lordnorfolk
Posts: 4
Joined: Tue Nov 26, 2019 10:52 pm

Roadside assistance

Post by Lordnorfolk » Sat Jul 18, 2020 10:24 am

Does the club have a list of preferred roadside assistance companies?

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stephen_voller
Posts: 109
Joined: Wed Nov 20, 2019 3:49 pm
Location: Polegate.

Re: Roadside assistance

Post by stephen_voller » Sat Jul 18, 2020 11:15 am

Not as far as I know, but it does have a preferred insurer, - RH insurance whose cover includes breakdown.
Whatever you do, don't use Green Flag as apparently they've stopped coming out to cars over 16 years old!
Green Flag used to be OK with old cars, I used them years ago a couple of times.
Once to come out to my Sunbeam Rapier and once to my then Morris 1000 Traveller which at the time would have been 25 years old but if back then they were operating under their current age restricted rules I'd have been stranded.

Steve V.

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peter_winney
Posts: 329
Joined: Wed Nov 20, 2019 3:31 pm
Location: BATH

Re: Roadside assistance

Post by peter_winney » Sat Jul 18, 2020 10:01 pm

Lordnorfolk wrote:
Sat Jul 18, 2020 10:24 am
Does the club have a list of preferred roadside assistance companies?
No it does not recommend anyone. One reason is that the Club Insurance scheme, by RH Specialist Insurance includes a breakdown and recovery service - https://www.rhspecialistinsurance.co.uk/

Like most other recovery services they use outside contractors but unlike others they will accept the need for recovery without first sending out someone to check. Not only that but they keep in regular contact checking progress with you until you are picked up.

Unlike the RAC who will leave you stranded by the roadside for hours, send the wrong recovery vehicles with an incompetent mechanic who will damage the car, and then put you at the back of the queue (even if you are in one of their priority risk categories) and take hours longer to send (if you are lucky) an appropriate recovery vehicle some 6 hours after you first called. Oh, and they will refuse any compensation for the delay or damage.
Member since July 1972

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